Frequently Asked Questions for Deluxe Telescoping Pet Ramp
Q. What is the advantage of the telescoping feature on the Deluxe Telescoping Ramp?
Q. Up to what height can the Deluxe Telescoping Ramp be used?
Q. Is there a way to "lock" the Deluxe Telescoping Ramp in an extended position?
Q. How much weight will the Deluxe Telescoping Pet Ramp hold?
Q. Can I use the Deluxe Telescoping Pet Ramp for a wheelchair?
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Q. What is the advantage of the telescoping feature on the Deluxe Telescoping Ramp?
A. The telescoping feature makes the Deluxe Telescoping Ramp easier to use and more
versatile than folding ramps. The Ramp can be used at any length
between 39"-72" to adapt to various situations. To deploy the ramp, simply
rest the top end on the upper surface, slide it out to the desired length, rest
the bottom on the lower surface and it's ready to go. To stow, simply
slide it back into itself and store. It's that easy.
Q. Up to
what height can the Deluxe Telescoping Ramp be used?
A. When fully extended (to 72 inches) we recommend using the Deluxe Ramp on heights
of 30 inches or less. The high-traction walking surface helps a great deal
on steep climbs. Since the physical condition of every pet is
different, your experience may vary by a few inches. It may be necessary
to assist your pet as it goes up the ramp, if the incline is too steep for them.
For higher climbs, we recommend the Deluxe XL version ramp #62320.
Q. Is there a way to "lock" the Deluxe Telescoping Ramp in an extended position?
A. It is not necessary to "lock" the Ramp in an extended position for normal
use. Always make sure the ramp is deployed properly, with the rubber feet
in contact with a stable, flat upper and lower surface. When weight
is placed on the ramp, the two ramp sections will "bind" on each other thus
preventing any unwanted movement. Only if the upper or lower surfaces on
which the ramp is deployed are not stable (don't use on ice, unstable rocks,
etc.) is it possible for the ramp to move while in use. The ramp does have a locking feature when in the closed position, to prevent unwanted extension
while carrying or traveling. If you have a special use for the ramp and
need to lock it in place in an extended position, please contact us @
866-676-5848.
Q. How
much weight will the Deluxe Telescoping Pet Ramp hold?
A. The Deluxe Ramp is rated for pet use only. It has been tested to
hold 400 lbs., but we suggest allowing only one pet at a time to use the ramp,
to be safe. It should be adequate to carry any size dog.
Q. Can I
use the Deluxe Telescoping Pet Ramp for a wheelchair?
A. No. The Deluxe Ramp is intended for pet use only and has not been tested
for use with wheelchairs or other loads.